Episode 5: How to End a Sales Call Early

by | Jun 29, 2021

How do you handle a call where you feel stuck knowing that you and the client are not a good fit? There’s no better way to end a sales call than when both parties agree to work together. However, not all sales calls end that way. Once you have identified that it is not a good fit, the next thing to do is to end the sales call gracefully. But ending a call earlier than planned is something that most people struggle with. Fortunately, there are steps you can take to do it. 

Even if you and the client won’t work together, you want to maintain a calm and loving energy. So if you’re not sure how to complete a sales call early, this episode will serve as a quick guide. First, listen all the way through to hear the points to consider. Then, try out the suggestions until you get comfortable. Remember, your time is a valuable resource. Never spend it unnecessarily on a sales call when you know things are not going to go well.

“Just because a client has the problem that you solve does not necessarily mean that they’re a good fit.”

– Mariel Diaz

In This Episode:

  • What is the REAL reason most people do not end their sales call early
  • A million and one different reasons why the client is NOT a good fit
  • Do not make ASSUMPTIONS about the client 
  • Never say anything that can be emotionally DAMAGING to your client
  • Keep your explanation short; if the client keeps asking, use the BROKEN RECORD technique

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